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Transaction Notifications - Control your payments!

Do you want to monitor your card transactions? It's easy! Activate the «Transaction Notifications» service and see everything on your mobile phone screen!

What is this service for?

The Transaction Notifications service significantly enhances card security, as you'll always receive the most up-to-date information about deposits to the current account to which your card is issued (hereinafter referred to as the account), cash withdrawals, and payments for goods and services almost immediately. If you receive information about suspicious transactions, you can promptly contact the bank or the 24-hour customer support service of JSC Bank Processing Center (call +375 17 299 25 25) and block your card.

How does it work?

The Transaction Notifications service is available to subscribers of the A1, MTS, and Life mobile networks. It can be activated either at a bank branch (upon card issuance or upon separate application) or through the bank's remote banking system (via the mobile app or online banking). Transaction Notifications service sends messages about purchases, transfers, and other card transactions, allowing customers to manage their spending and increasing card security.

The messages sent contain:

  • type of operation;
  • the transaction amount with the currency code;
  • abbreviated card number;
  • date and time of the operation;
  • location of the operation;
  • the remaining balance on the card (excluding purchase return transactions).

Push /SMS messages are typically delivered within a few minutes of the transaction. In some cases, this period may be longer, for example, due to the specifics of your mobile operator.

What Transaction Notification service packages does the bank offer?

Packages PUSH_MIN SMS_MIN PUSH_MAX SMS_MAX
Notification channel push SMS push SMS
Minimum amount of transactions for which notification is included in the package 15 BYN/ 10 USD/ 10 EUR/ 500 RUB/ 20 CNY unlimited
Operations for which notification is available in the package:
crediting funds to an account (with a balance) + + + +
account replenishment (credit part of P2P) (with balance)/ account replenishment cancellation (with balance) + + + +
refusal (incorrect PIN, attempt limit, amount limits, insufficient funds, e- commerce ban ) + + + +
payment for goods/services (debit part of P2P) (with balance)/ cancellation of payment for goods/services (with balance) + + + +
return of purchase/cancellation of return of purchase + + + +
cash withdrawal (with balance)/cash withdrawal cancellation (with balance) + + + +
write-off from account (with balance); + + + +
card expiration notice; + + + +
Do not send messages on transactions (crediting funds to an account, payment, payment cancellation, cash withdrawal, cancellation of cash withdrawal) in the Republic of Belarus for an amount not exceeding 5 BYN / 4.5 USD / 3.5 EUR / 200 RUB / 12 CNY
If you wish to receive Push / Viber / SMS messages on the specified transactions for an amount not exceeding 5 BYN / 4.5 USD / 3.5 EUR / 200 RUB / 12 CNY, then this option should not be enabled
- - + +

 

Current information on package fee can be found here .

Please note that you may temporarily not receive messages containing information about the commission for the «Transaction Notifications» service, as well as messages containing information about the commission for cash withdrawals and transfers not in devices of JSC Belagroprombank.

How do I activate the Transaction Notifications service?

You can activate the service at any Belagroprombank branch, but it's more convenient to activate it yourself through the RBS system. To do this, select the menu item «Products» - «Cards», then select the desired card, select «Features» - «Transaction Notifications», click on it, and follow the instructions: select your mobile operator, enter your phone number, choose a service package, and optionally, select individual transactions for which you want to receive notifications (transactions are selected under the selected package). The transaction is completed by entering the session key.

How can I change the Transaction Notifications service package?

You can change the package or list of transactions for which a notification is sent:

  • by contacting a branch of JSC Belagroprombank with a passport or other identity document in accordance with the legislation of the Republic of Belarus.
  • You can do this yourself in the RBS system. To do this, select the menu item: «Products» - «Cards», then select the desired card, then «Features» - «Transaction Notifications» - «Edit». The subsequent steps are the same as when activating the service.


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