contact us
Work Time Contact Center Bank: Mon-Fri From 8AM To 8PM, Sat-Sun from 8AM to 6PM
Additional rooms:
+375 (17) 218 57 77;
+375 (29) 198 57 77 (A1);
+375 (29) 888 57 77 (МТС);
+375 (25) 999 57 77 (life :)

Calls from fixed or mobile phone are charged according to the regular rates.
Information service is free of charge.

ABCs of Card Safety

10 simple rules to keep your card safe

1. Do not leave the card in places where its information may be accessible to public.
2. Keep the card separate from PIN, cash and documents.
3. Do not disclose the card number to anyone to prevent its unauthorized use.
4. Do not disclose your card details if someone called you and introduced himself as a representative of a bank, a famous company, a hotel etc. Such call may cause fraudulent transaction which you consider legitimate.
5. Do not pass the card to another person, except for employees of merchants and banks for conducting transactions with the card.
6. Never lose your card out of sight when paying for your purchases and bills in the shops, restaurants, hotels etc. If this happens, in case there is a suspicion that the card data may have been illegally copied, immediately contact the customer support service or your bank. Do not attempt to expose a fraud by yourself.
7. Do not use the card to make purchases through Internet sites that do not special software to protect bank card information, or the ones you do not trust.
8. Never throw away the card receipts or slips as they contain the card number and the information on the transaction.
9. When withdrawing cash from the ATM, cover the keypad with your free hand while entering the PIN. By doing so, you will prevent the fraudsters from spying on your PIN or recording it on the video. If you suspect that the card data or PIN may have been copied, contact the 24-hour customer support service or the bank, and, if necessary, block the card.
10.  Perform monthly checks of card transactions on the basis of card account statement. In case of discrepancies immediately contact your local bank office.

Customer support service

Contact your customer support service:

  •     If the card has been lost;
  •     To block (unblock) the card;
  •     To inquire about your card/account balance;
  •     To put the card on the stop-list.

For any issues related to your bank card (Visa, MasterCard, BelCard), please contact the 24-hour customer service of JSC "Bank Processing Centre" at +375 17 299 25 25 (26).


Лучшие курсы в выбранном населенном пункте

01/03/24 we buy we sell
USD 3.2220 3.2450
EUR 3.4400 3.5050
100 units
3.4700 3.5400

USD USD 3.2179
EUR Euro 3.4920
RUB 100 rus.rub. 3.5417
Precious metal
Precious metal
currency value price
BYN 50г 12 000.00
BYN 20г 4 970.00
BYN 10г 2 600.00
Profitable investments