Mobile Internet banking is a reliable, understandable and convenient digital bank for managing personal finances 24/7. It solves any of your problems wherever there is Internet, and easily fits in your pocket!
Capabilities
Additional services and loyalty programs
It's easy to start using!
How to register in Mobile Internet Banking
Step 1 - download the Belagroprombank mobile application from the App Store, Play Store or App Gallery or scan the QR code above and follow the download link.
At this stage, you can familiarize yourself with the functionality of the application in demo mode, as well as view the bank's news, exchange rates, search the bank's branches and ATMs on the map, get contact information and contact the bank.
Step 2 - the login and password are the same as in the Internet banking system. If you do not have a login and password, but have a Belagroprombank card, click the "Register" button and follow the instructions.
Step 3 - in order to make various transactions and payments in Mobile Internet Banking, you need a special mobile key. It must be invented in advance and installed in the Internet Banking system in the Service menu or during the registration procedure in the Mobile Application.
Step 1 - download the Belagroprombank mobile application from the App Store, Play Store or App Gallery or scan the QR codes above and follow the download link.
Step 2 - click the "Login by IIS" button.
Step 3 - in the opened form enter the identification number (personal) number and mobile phone number, then enter the one-time password sent by SMS.
Step 4 - provide permission and consent to provide data stored in the IIS about the client, JSC Belagroprombank.
Step 5 - fill in all the required fields and click "Continue".
Step 6 - come up with a login, password, mobile key and click "Finish".
When adding a new device, authorization will be carried out using a QR code. A QR code is generated on the new device and scanned by the main device.
Documents
Frequently asked Questions
Pin-code - a secret five-digit code for access exclusively to the Mobile Application, which you specify when you first authorize in the Mobile Application. The PIN code is used the next time you log in to the Mobile Application.
If your device supports the use of biometric data (Touch ID, Face ID functions), you can use them the second and subsequent times you enter the Mobile Application.
In the "More" - "Settings" section of the mobile application, you can set a convenient authentication method for you when entering the Mobile application: "Login and password" or "PIN-code and Touch ID"
Login - user code name for entering the mobile application and (or) Internet banking.
Password - a secret access code to the mobile application and (or) Internet banking, different from the installed mobile key or pin code.
You set the login and password yourself when going through the registration procedure, or they are issued to you when you connect the Internet banking service in a bank unit.
Mobile key - a reusable secret code that is used to confirm your consent to perform transactions using a mobile application. The mobile key is installed independently when registering in the mobile application or in the More-Settings section, as well as is installed in Internet banking through the "Service"/"New mobile key" section.
The login, password and mobile key used when working in Internet banking, mobile application must contain from eight to twenty characters, while numbers, upper and lower case letters must be used.
A forgotten mobile key cannot be recovered. You can set up a new mobile key in one of the following ways:
1. You need to go to your personal account in Internet banking, select the "Service" / "New mobile key" section.
2. You must re-register in the Mobile Application. To do this, on the screen for entering a PIN code when entering the application, you must click on the question mark / “Change user” / “Registration”. Then you need to specify the data: identification (personal) passport number, code word (used when issuing a bank card / blocking / unlocking), then select “I don’t remember my login and password”, assign a new login, password and a new mobile key.
When creating a new mobile key, at least 2 characters must change compared to the previously installed mobile key.
For the safety of users of the mobile application, if the password is entered incorrectly three times, the account is blocked for 2 hours (after 2 hours it is automatically unlocked).
If you self-blocked your account in the mobile application, you need to re-register in the mobile application. The registration process is described in question #3.
Pay attention to the correctness of filling in the field "Identification number". Capital letters of the Latin alphabet and numbers must be used. Letters instead of numbers are not allowed. For example, enter the letter "O" instead of the number "0".
If all the data is entered correctly, but the error appears again, you need to contact the bank department to clarify and change your data.
To restore access to the mobile application, you can go through the second registration procedure in the mobile application.
To do this, on the screen for entering a PIN code when entering the application, you must click on the question mark / “Change user” / “Registration”.
When you need to specify the data: identification (personal) passport number, code word, then select “I don’t remember my login and password”, assign a new login, password and a new mobile key.
When creating a new login, password and mobile key, at least 2 characters must change in comparison with the previously set login/password/mobile key.
Please note! When you change the credentials (login and password) in the mobile application, the data for entering Internet banking will change automatically.
