contact us
Work Time Contact Center Bank: Mon-Fri From 8AM To 8PM, Sat-Sun from 8AM to 6PM
Additional phone numbers:
+375 (17) 218 57 77;
+375 (29) 198 57 77 (A1);
+375 (29) 888 57 77 (МТС);
+375 (25) 999 57 77 (Life :)

Calls from fixed or mobile phone are charged according to the regular rates.
Information service is free of charge.

Golden Crown

JSC Belagroprombank offers its customers the Golden Crown International money transfer service.

The Golden Crown International Money Transfer Service is available across a wide network of offices located in the following countries:  Azerbaijan, Belgium, Bulgaria, Great Britain, Vietnam, Germany, Greece, Georgia, Egypt, Israel, Jordan, Spain, Kazakhstan, China, Cyprus, Kyrgyzstan, Latvia, Lithuania, Macedonia, Moldova, Nigeria, Russia, Serbia, Turkey, Uzbekistan, France, the Czech Republic, Estonia, Montenegro, Sweden, Estonia.

Currency of transfer: US dollars/ Euro/ Russian rubles/Belarusian rubles.

How to send money:

1. To visit the bank’s branch and present a passport or any identification document (refugee certificate, residence permit);

2. To submit the recipient’s full name, the transfer amount, the country and the city of the recipient. It is not necessary to know the exact address of the recipient.  Your recipient will be able to choose at which branch he will receive the money as the Golden Crown International Money Transfer Service is addressless (without connection to a specific service point).

3. After the money has been sent, the sender should provide the recipient with the transfer number consisting of 9 to 11 digits.

The service fee to be paid by the sender depends on the country of the sender.

Fees for the “Golden Crown” international money transfers from the Republic of Belarus.

In accordance with the Golden Crown policy, money transfer by proxy is prohibited.

How to receive money:

1. Visit the bank’s branch and present a passport or any other identification document (refugee certificate, residence permit);

2. Provide the transfer number consisting of 9 to 11 digits, and the transfer amount.

The receiver of the Golden Crown money transfer is not charged any fees.

You can track your money transfer at the official website of the “Golden Crown” system, koronapay.com (you will be asked to provide the transfer number).

The money will not be paid out when there is discrepancy between the recipient’s data in the “Golden Crown” system and the submitted identification document. To make all the necessary changes in the transfer’s details, the sender of the transfer needs to visit the office from which the money was sent.

The unclaimed money transfer can be returned in any bank’s branch at the sender’s request for the return of the money transfer sent. The money transfer can be received, returned to the sender provided it has not been paid out to the recipient within 60 calendar days from the date of the transfer. Upon expiration of a 60-day period, the transfer is cancelled by the “Golden Crown” system and is kept in the system for 3 years. The transfer can be restored and paid out to the recipient or returned to the sender, provided that the sender contacts the “Golden Crown” system.

For more detailed information on the Golden Crown Money Transfer Service at JSC Belagroprombank, please call our Contact Centre at 136.
 

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