contact us
Work Time Contact Center Bank: Mon-Fri From 8AM To 8PM, Sat-Sun from 8AM to 6PM
Additional phone numbers:
+375 (17) 218 57 77;
+375 (29) 198 57 77 (velcom);
+375 (29) 888 57 77 (МТС);
+375 (25) 999 57 77 (Life :)

Calls from fixed or mobile phone are charged according to the regular rates.
Information service is free of charge.

USSD-banking

USSD-banking – a service, providing an opportunity of remote bank service with the help of a mobile device, using USSD-requests.

To work in the system you should:
• to be a holder of the bank’s card*;
• to have a serviceable mobile device, allowing to send USSD-requests;
• to be a subscriber of mobile operator «VELCOM» (in the nearest future it is planned to expand the list of mobile operators and provide services to the holders connected to mobile operators «MTS» and «Life :)»).
* it is possible to work in the system with all active cards of the Bank, except for additional and corporate cards.

To connect to the service «USSD-banking» is possible:

1) by applying to any branch of the Bank;
When applying to the Bank’s branch you must:
• learn the Rules of the use of the service «USSD-banking»;
• fill in the application to connect to the service «USSD-banking».
When connecting to the service by such a method the Bank does not charge any fee.

2) Individually with the use of infokiosks or in the system «Internet-banking».
To connect to the service through infokiosk you should:
• enter the card into the device and enter the PIN;
• enter the menu item «PAYMENTS – bank’s services – registration of USSD-banking and further, by entering the required data, to register in the system.
• using a mobile device enter USSD-request*250*6#, enter an activation code (printed on the card-check after the procedure of registration).

After the connection to the service in the Internet-banking you should:
• Log in the system «Internet-banking»;
• Enter the menu item «Pay for the services»;
• To choose a card to pay for the service of connection, go to the division «Bank’s services– Registration of USSD-banking and further, by entering the required data, to register in the system;
• using a mobile device enter USSD-request*250*6#, enter an activation code (reflected in the payment information – division «Archive of operations»).

When connecting to the service by such a method the Bank charges the fee in the amount of 1 Belarusian coin.

3) Individually in the mobile application «Belagroprombank mobile». To do this it is necessary to choose the menu item «Personal data» and push the button «Connection to the service USSD-bank”», then to choose the telephone number, from which USSD-request in the international format will be sent.

When connecting to the service by such a method the Bank does not charge any fee. 

A short maintenance guide
1. Enter the menu service, by typing USSD-request*250#.
2. Choose the required operation, by pushing the necessary number on your mobile device and then follow the hints.
3. To carry out operations with cards you should enter last 4 (four) numbers of your card’s number.

Where to use

The service «USSD-banking» allows:
• to control the actual balance of funds on the current (settlement) account, to which a card is issued;
• to make cashless payments: pay for communication services RUE «Beltelecom», Internet services, mobile services (VELCOM, Life:), МТS) and others.;
• to view currency exchange rates on the bank’s cards of the National Bank of the Republic of Belarus;
• to order a call of the Call-center specialist;
• to block/unblock a card;
• other operations if the service has been developed.
 

Benefits of «USSD-banking»:
• Convenience – the system allows access to your accounts and bank services 24 hours a day, 7 days a week, 365 days a year.
• Safety – full confidentiality of relations between the bank and the client (all the entered data are not kept on your mobile device).
• Ease of use – it is not necessary to obtain any special knowledge or experience, to manage own funds. The service has a convenient and understandable to any user interface. USSD-requests should not be remembered.
• Absence of roaming cost.
Structure of USSD-menu
*250*0# - view the balance on the card if you have not passed the procedure of registration and activation of the service (available only for the mobile phone number that you specified in the application form on the issue of a bank payment card);
*250*1# - view the balance on the card, if you have passed the procedure of registration and activation of the service;
*250*2# - payment for the service of mobile operators velcom, MTS, Life:);
*250*2*1# - MTS;
*250*2*2# - velcom;
*250*2*3# - Life:);
*250*3# - payment for public services. Then you should choose a regional town and the required public service;
*250*3*1# - Brest;
*250*3*2# - Vitebsk;
*250*3*3# - Gomel;
*250*3*4# - Grodno;
*250*3*5# - Minsk;
*250*3*6# - Mogilev;
*250*4# - payment for services: internet-providers, domestic telephones, television;
*250*4*1# - ByFly;
*250*4*2# - AtlantTelecom;
*250*4*3# - domestic telephone;
*250*4*4# - TVBOX;
*250*4*5# - CosmosTV;
*250*4*6# - PilotTV;
*250*5# - services on blocking/unblocking of the bank’s card;
*250*5*1# - block the card;
*250*5*2# - unblock the card;
*250*6# - activate the service USSD-banking;
*250*7# - deactivate the service USSD-banking;
*250*8# - order a call of the call-center specialist;
*250*9# - currency rates.

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